Refund Policy

Last updated: January 2026

1. Overview

At ZaveMedia, we strive to ensure our customers are satisfied with our services. However, since we offer digital goods and services, our refund policy is governed by the following terms.

2. Eligibility for Refunds

We offer refunds within 7 days of purchase if:

• The service is technically defective and cannot be used.
• You were charged incorrectly or double-billed.
• You have not used any significant portion of the service (e.g., generated content).

3. Non-refundable Circumstances

Refunds are generally not granted for:

• Change of mind after using the service.
• Failure to use the service during the subscription period.
• Account bans due to violation of Terms of Service.

4. How to Request a Refund

To request a refund, please contact our support team at support@zavemedia.com with your transaction ID and the reason for the request. We will review your case and respond within 48 hours.